Factors influencing taxi entrepreneurs to adopt intelligent transport management systems

Journal of Transport and Supply Chain Management

 
 
Field Value
 
Title Factors influencing taxi entrepreneurs to adopt intelligent transport management systems
 
Creator Motsi, Lovemore Chipangura, Baldreck
 
Subject Information Systems technology acceptance model; transport management systems; taxi entrepreneurs; e-hailing; adoption; transport; South Africa
Description Background: Transporting the urban population in South African cities is chaotic because of traffic congestion, and one possible solution is the adoption of transport management systems to manage the timely picking and dropping of passengers by metered taxi operators.Objectives: This study examined factors that influence the South African metered taxi entrepreneurs’ willingness to adopt transport management systems (TWTMS).Method: This is a quantitative study that collected data from 253 metered taxi entrepreneurs from Sandton in the Johannesburg metropolitan area, South Africa. This study tested 14 hypotheses using regression analysis.Results: Attitude towards use had an insignificant relation with behavioural intention (BI); however, BI had a significant relationship with TWTMS. There were four factors that directly determined BI, which are perceived usefulness, perceived safety, perceived convenience and perceived trust.Conclusion: The results of this study suggest that taxi entrepreneurs will adopt transport management systems if they find the system useful, safe to use, convenient and trustworthy.Contribution: This study uncovered factors that influence the adoption of transport management systems by metered taxi entrepreneurs. Therefore, software developers should incorporate these factors when designing transport management systems so that acceptance can be improved.
 
Publisher AOSIS
 
Contributor University of South Africa
Date 2024-09-19
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — Survey
Format text/html application/epub+zip text/xml application/pdf
Identifier 10.4102/jtscm.v18i0.1042
 
Source Journal of Transport and Supply Chain Management; Vol 18 (2024); 9 pages 1995-5235 2310-8789
 
Language eng
 
Relation
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:

https://jtscm.co.za/index.php/jtscm/article/view/1042/1773 https://jtscm.co.za/index.php/jtscm/article/view/1042/1774 https://jtscm.co.za/index.php/jtscm/article/view/1042/1775 https://jtscm.co.za/index.php/jtscm/article/view/1042/1776
 
Coverage Gauteng Province of South Africa September 2020 - August 2021 Taxi entrepreneurs
Rights Copyright (c) 2024 Lovemore Motsi, Baldreck Chipangura https://creativecommons.org/licenses/by/4.0
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