The digital-era industrial/organisational psychologist: Employers’ view of key service roles, skills and attributes
SA Journal of Industrial Psychology
| Field | Value | |
| Title | The digital-era industrial/organisational psychologist: Employers’ view of key service roles, skills and attributes | |
| Creator | Coetzee, Melinde Veldsman, Dieter | |
| Description | Orientation: The nature of the Fourth Industrial Revolution’s technology-driven work and business profoundly alters the foundational assumptions upon which industrial/organisational (I/O) psychologists in future will base their understanding of their professional roles in the modern workplace.Research purpose: The objective of the study was to gain deeper insight into South African employers’ views of the service roles, skills and attributes of the future-fit digital-era I/O psychologist.Motivation for the study: More research is needed on the service roles, skills and attributes that employers require from I/O psychologists as companies are transitioning to technology-enabled hybrid and flexible models of work.Research approach/design and method: The study utilised a qualitative research approach. An open-ended question survey was conducted amongst (N = 14) executives and human resource managers of South African companies. Thematic analysis was utilised to analyse the collected data.Main findings: The data analysis revealed a shift toward key technology-enabled service roles and several intradigital, interdigital, interpersonal and intrapersonal skills and attributes that employers require the digital-era I/O psychologist to bring to the digital-driven workplace.Practical/managerial implications: Digitally dexterous I/O psychologists should be at the forefront of technology and its impact on workplaces and the profession’s scope of practice.Contributions/value-add: The study adds to the Industrial/Organisational Psychology research literature and reveals the dire need for I/O psychologists to adapt and evolve their scope of practice services and products to ensure the continued relevance of the IOP profession. | |
| Publisher | AOSIS | |
| Date | 2022-05-23 | |
| Identifier | 10.4102/sajip.v48i0.1991 | |
| Source | SA Journal of Industrial Psychology; Vol 48 (2022); 10 pages 2071-0763 0258-5200 | |
| Language | eng | |
| Relation |
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:
https://sajip.co.za/index.php/sajip/article/view/1991/3444
https://sajip.co.za/index.php/sajip/article/view/1991/3445
https://sajip.co.za/index.php/sajip/article/view/1991/3446
https://sajip.co.za/index.php/sajip/article/view/1991/3447
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