Anchoring human resource management to sustain employee performance at Johannesburg Metropolitan Municipality

SA Journal of Human Resource Management

 
 
Field Value
 
Title Anchoring human resource management to sustain employee performance at Johannesburg Metropolitan Municipality
 
Creator Sixpence, Samuel de Braine, Roslyn Bussin, Mark Mthombeni, Morris
 
Subject — Human resource management; employee performance; organisational goals
Description Orientation: Practices employed to manage the human resources at Johannesburg (JHB) Metropolitan Municipality were explored to unearth their impact on employee performance.Research purpose: The study sought to reveal the human resource management (HRM) practices that could support employee performance at local government.The motivation for the study: The achievement of organisational goals depends on HRM practices that enhance employee competencies. Employee performance in municipalities is often considered to be substandard. This study aimed to strengthen HRM practices to enhance performance at JHB Metropolitan Municipality.Research approach/design and method: The qualitative inquiry adopted an interpretive stance to reveal participants’ experiences that relate to employee performance. Ten participants were identified purposively and the obtained data were analysed with the assistance of the Atlas.ti software.Main findings: Whilst the organisation’s employee-attraction practices were strong, its retention practices were weak. Employees generally felt undervalued, which negatively affected their morale and the organisation’s goal attainment.Practical/managerial implications: The organisation should introduce effective employee-retention strategies, focussing on thorough needs analyses, skills development and rewards linked to performance. Building employee commitment should be prioritised.Study contribution: Human resource management effectiveness in the Johannesburg Municipality would be enhanced by appropriate soft HRM investment in senior management either through recruitment or development or both. Furthermore, the municipal culture should change from HRM practices that are influenced by tradition to an adaptive approach that responds to public-sector dynamics and varying employee expectations.
 
Publisher AOSIS
 
Contributor
Date 2021-09-10
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — —
Format text/html application/epub+zip text/xml application/pdf
Identifier 10.4102/sajhrm.v19i0.1611
 
Source SA Journal of Human Resource Management; Vol 19 (2021); 11 pages 2071-078X 1683-7584
 
Language eng
 
Relation
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:

https://sajhrm.co.za/index.php/sajhrm/article/view/1611/2608 https://sajhrm.co.za/index.php/sajhrm/article/view/1611/2609 https://sajhrm.co.za/index.php/sajhrm/article/view/1611/2610 https://sajhrm.co.za/index.php/sajhrm/article/view/1611/2611
 
Coverage — — —
Rights Copyright (c) 2021 Samuel Sixpence, Roslyn de Braine, Mark Bussin, Morris Mthombeni https://creativecommons.org/licenses/by/4.0
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