The influence of compensation, training and development on organisational citizenship behaviour

SA Journal of Industrial Psychology


 
 
Field Value
 
Title The influence of compensation, training and development on organisational citizenship behaviour
 
Creator Manenzhe, Portia M. Ngirande, Hlanganipai
 
Subject organisational behaviour; human resource management; industrial psychology academic staff; compensation; higher education; human resource management practices; organisational citizenship behaviour; South Africa; training and development; university
Description Orientation: Extra role behaviours, also known as organisational citizenship behaviours, are very important for an organisation’s success. Organisational objectives can be efficiently achieved when employees are willing to do work that is beyond their job description. Organisations with employees with high organisational citizenship behaviour have a competitive advantage and are highly productiveResearch purpose: The study investigated the influence of compensation and training and development on organisational citizenship behaviour amongst academic staff at a rural-based South African institution of higher learning.Motivation for the study: Research on the influence of compensation and training and development on organisational citizenship behaviour is not new. However, the studies were carried out in different sectors outside South Africa. There is still scant information known about citizenship behaviour in the higher education sector in general and in South African rural-based institutions of higher learning in particular.Research approach/design and method: The study was based on a quantitative approach, which used a cross-sectional research design. A sample of 152 academic staff participated in this study. Data were gathered using a self-administered questionnaire. Descriptive statistics, correlation and multiple regression analysis technique were conducted using Statistical Package for Social Sciences (SPSS) version 26.0.Main findings: The findings revealed a significant relationship between compensation and organisational citizenship behaviour. A significant correlation was also found between training and development and organisational citizenship behaviour. However, in multiple regression analysis, compensation was found to be the only predictor of organisational citizenship behaviour. Moreover, no significant difference in levels of organisational citizenship behaviour between men and women was found.Practical/managerial implications: The management of the institution should continuously review its compensation or rewards policies to enhance organisational citizenship behaviour amongst the academic staff. Institutions of higher learning should also compensate their employees and develop them fairly regardless of gender in order to promote organisational citizenship behaviour.Contribution/value-add: The study’s findings will assist the university management in making strategic decisions on compensation systems and staff development that will enhance the citizenship behaviour of the academic staff.
 
Publisher AOSIS
 
Contributor none
Date 2021-06-11
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — Quantitative
Format text/html application/epub+zip text/xml application/pdf
Identifier 10.4102/sajip.v47i0.1845
 
Source SA Journal of Industrial Psychology; Vol 47 (2021); 9 pages 2071-0763 0258-5200
 
Language eng
 
Relation https://sajip.co.za/index.php/sajip/article/view/1845/3248 https://sajip.co.za/index.php/sajip/article/view/1845/3249 https://sajip.co.za/index.php/sajip/article/view/1845/3250 https://sajip.co.za/index.php/sajip/article/view/1845/3251
 
Coverage — — —
Rights Copyright (c) 2021 Portia M. Manenzhe, Hlanganipai Ngirande https://creativecommons.org/licenses/by/4.0