Critical success factors for Vietnamese laboratories striving to implement quality management systems

African Journal of Laboratory Medicine

 
 
Field Value
 
Title Critical success factors for Vietnamese laboratories striving to implement quality management systems
 
Creator Robinson, Cathy Johnson, James Yao, Katy Bui, Hien
 
Subject Medical Laboratories; Global Health critical success factors; medical laboratories implementing QMSs; laboratories earning ISO 15189 accreditation; quality management system helps laboratories improve quality; accuracy; reliability of patient results
Description Accurate laboratory reporting is crucial to patient diagnosis and treatment. This study identified critical success factors (CSF) for implementing a laboratory quality management system (QMS). This descriptive research used qualitative and quantitative methods to collect and analyze data from laboratory managers and staff employed in Vietnamese hospital laboratories implementing a QMS. The top five CSFs identified were: (1) staff QMS knowledge, (2) manager leadership, (3) staff commitment, (4) mentorship, and (5) hospital administration support. Identifying CSFs is critical to successful planning and implementation of QMS.
 
Publisher AOSIS
 
Contributor SLMTA is supported by the President’s Emergency Plan for AIDS Relief (PEPFAR) through the Centers for Disease Control and Prevention (CDC). The findings and conclusions in this report are those of the author(s) and do not necessarily represent the officia
Date 2020-12-18
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — Survey/Interview
Format text/html application/epub+zip text/xml application/pdf
Identifier 10.4102/ajlm.v9i1.937
 
Source African Journal of Laboratory Medicine; Vol 9, No 1 (2020); 4 pages 2225-2010 2225-2002
 
Language eng
 
Relation
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:

https://ajlmonline.org/index.php/ajlm/article/view/937/1804 https://ajlmonline.org/index.php/ajlm/article/view/937/1803 https://ajlmonline.org/index.php/ajlm/article/view/937/1805 https://ajlmonline.org/index.php/ajlm/article/view/937/1802
 
Coverage Vietnam, Global Current Staff in Vietnam Laboratories
Rights Copyright (c) 2020 Cathy Robinson, James Johnson, Katy Yao, Hien Bui https://creativecommons.org/licenses/by/4.0
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