The experiences of home-based care workers when rendering services in the communities in Northern Tshwane and Madibeng districts

South African Family Practice

 
 
Field Value
 
Title The experiences of home-based care workers when rendering services in the communities in Northern Tshwane and Madibeng districts
 
Creator Motswasele-Sikwane, Lily K. Madumo, Mary M. Tlapu, Moipone M. Govender, Indiran
 
Subject — home-based care workers; home-based care; experience; care; Ward-based Primary Healthcare Outreach Teams
Description Background: Despite the provision of the policy for Ward-based Primary Healthcare Outreach Teams, which requires home-based care workers to be supported by different categories of health professionals, home-based care workers continue to experience challenges during service provision in the communities. Home-based care workers form an integral part of the Ward-based Primary Healthcare Outreach Teams that form part of the streams of primary healthcare re-engineering. The aim of the study was to explore and describe the experiences of home-based care workers (HBCWs) when rendering services in the communities of Northern Tshwane district in Gauteng province and Madibeng district in the North West province.Methods: The study design was qualitative, exploratory and descriptive. Purposive sampling was used from the population of HBCWs in Gauteng and North West. Focus group interviews were conducted. Tesch’s data analysis method was used. Themes and subthemes were identified by the researcher and co-coder, and these were summarised into subjects that were interrelated.Results: Diverse experiences of participants emerged. These experiences included lack of human and material resources, poor funding, lack of knowledge, lack of support and respect and the need for psychological support.Conclusion: There is a need for a collaborative approach amongst the National Department of Health, non-governmental organisations (NGOs) and HBCWs in patient care. Policies and support structures should be strengthened or reformed to promote comprehensive and integrated care to sustain HBCWs.
 
Publisher AOSIS
 
Contributor
Date 2020-10-22
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Peer-reviewed Article —
Format text/html application/epub+zip text/xml application/pdf
Identifier 10.4102/safp.v62i1.5155
 
Source South African Family Practice; Vol 62, No 1 (2020): Part 4; 8 pages 2078-6204 2078-6190
 
Language eng
 
Relation
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:

https://safpj.co.za/index.php/safpj/article/view/5155/6413 https://safpj.co.za/index.php/safpj/article/view/5155/6412 https://safpj.co.za/index.php/safpj/article/view/5155/6414 https://safpj.co.za/index.php/safpj/article/view/5155/6411
 
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Rights Copyright (c) 2020 Lily K. Motswasele-Sikwane, Mary M. Madumo, Moipone M. Tlapu, Indiran Govender https://creativecommons.org/licenses/by/4.0
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