Exploring service delivery protests in post-apartheid South African municipalities: A literature review
Journal for Transdisciplinary Research in Southern Africa
| Field | Value | |
| Title | Exploring service delivery protests in post-apartheid South African municipalities: A literature review | |
| Creator | Ngcamu, Bethuel S. | |
| Description | Background: This literature study argues that some studies published in South Africa on service delivery protests at municipal level are unacademic, as they are based on mainly untested, unreliable and unvalidated perceptions.Aim: This study addresses issues such as how service delivery protests have been conceptualised scientifically by researchers from the perspective of practice, policy and industry; how the conceptualisation has evolved over time; interconnections, if any, between service delivery protests and other elements; dominant dimensions or themes in the scientific literature on service delivery protests; and the impact of lack of public participation on service delivery.Method: The study adopts a hermeneutic framework, with the literature obtained classified, mapped, critically assessed, themes and arguments developed.Results: There is a paucity of studies conducted and published between 1994 and 2000 on service delivery protests. Secondly, most studies are narrative analyses of protest events not grounded in any research philosophy, tradition, theory or framework. Lastly, most of the studies are qualitative, with no evidence of reliability and validity being tested and, consequently, acceptability of their findings.Conclusion: This study is expected to play an important role in shaping government policies and practices and assisting in planning to mitigate service delivery protests and also contribute to the scientific knowledge regarding how scholars perceive service delivery protests. It depicts gaps in the service delivery protests at a municipal level to draw future scholars to conduct empirical studies with an aim to contribute to theory, concept and policy and advise decision-makers at municipal levels. | |
| Publisher | AOSIS | |
| Date | 2019-11-14 | |
| Identifier | 10.4102/td.v15i1.643 | |
| Source | The Journal for Transdisciplinary Research in Southern Africa; Vol 15, No 1 (2019); 9 pages 2415-2005 1817-4434 | |
| Language | eng | |
| Relation |
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:
https://td-sa.net/index.php/td/article/view/643/1111
https://td-sa.net/index.php/td/article/view/643/1110
https://td-sa.net/index.php/td/article/view/643/1112
https://td-sa.net/index.php/td/article/view/643/1109
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