Who are the big spending tourists travelling to South Africa?

Journal of Economic and Financial Sciences

 
 
Field Value
 
Title Who are the big spending tourists travelling to South Africa?
 
Creator Fourie, Alicia Saayman, Melville Slabbert, Elmarie
 
Subject expenditure-based segmentation; spending behaviour; international tourist; attractions; poverty alleviation
Description Orientation: Tourism growth is not just about numbers anymore; it is about utilising the economic potential of every tourist visiting South Africa. This country needs to target the most lucrative markets to benefit economic growth.Research purpose: This article aims to identify the big spenders with reference to demographic characteristics and tourist destination preferences.Motivation for the study: The number of tourists to South Africa increases annually. However this is not evident in an increase in job opportunities or tourism products. The tourism industry also indicated that they receive less tourists. Therefore the increase in tourists do not necessarily lead to an increase in income which might relate to the type of tourist received.Research design, approach and method: A quantitative survey was done amongst international visitors leaving South Africa at O.R. Tambo International Airport, to which a two-step clustering method was applied.Main findings: Two spending groups were identified namely big spenders and average spenders. Big spenders are characterised by a specific demographic profile of being single, better qualified, in a professional occupation, and male. They tend to prefer visiting the iconic natural attractions where they spend significantly more than the average spenders.Practical/managerial implications: The implication of this study is that tourism bodies should focus more direct marketing efforts on the big spenders and provide products that suit the needs of this target market.Contribution/value-add: Effective market segmentation based on spending provide insight to markets that will create a high return on investment and this will directly contribute to the economic growth of the industry and alleviate poverty.
 
Publisher AOSIS
 
Contributor
Date 2018-11-14
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion —
Format text/html application/epub+zip application/xml application/pdf
Identifier 10.4102/jef.v11i1.205
 
Source Journal of Economic and Financial Sciences; Vol 11, No 1 (2018); 10 pages 2312-2803 1995-7076
 
Language eng
 
Relation
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:

https://jefjournal.org.za/index.php/jef/article/view/205/510 https://jefjournal.org.za/index.php/jef/article/view/205/509 https://jefjournal.org.za/index.php/jef/article/view/205/511 https://jefjournal.org.za/index.php/jef/article/view/205/508
 
Rights Copyright (c) 2018 Alicia Fourie, Melville Saayman, Elmarie Slabbert https://creativecommons.org/licenses/by/4.0
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