The Influence of Organisational Culture on Mainstreaming Monitoring and Evaluation in Public Entities Revenue Services

Africa's Public Service Delivery and Performance Review


 
 
Field Value
 
Title The Influence of Organisational Culture on Mainstreaming Monitoring and Evaluation in Public Entities Revenue Services
 
Creator Sebedi, K.
 
Subject — Organisational Culture; Efficient Performance; Revenue Service; Monitoring and Evaluation; Ethics; South Africa.
Description Research informs us that most of the problems confronting governments can be traced to their inability and failure to appropriately analyze and evaluate organizational culture. This article argues that there is a direct link between organizational culture, organizational performance, as well as monitoring and evaluation. Understanding the effect that organizational culture has, is a significant factor of good governance. The importance of a strong organizational culture together with effective monitoring and evaluation processes contribute appreciably towards efficient performance and effective service delivery. Yet mainstreaming monitoring and evaluation in government departments and entities is often met with varying challenges. Such challenges can be better understood and addressed through aligning the entities’ organizational culture to government’s monitoring and evaluation initiatives. The focus of the article is on responding to the pertinent question: what are the current challenges relative to implementation and how should they be addressed? The article will thus highlight some of the key challenges that are associated with organizational culture, which have direct impact on the mainstreaming of monitoring and evaluation.
 
Publisher AOSIS
 
Contributor
Date 2012-12-01
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — —
Format application/pdf
Identifier 10.4102/apsdpr.v1i3.36
 
Source Africa’s Public Service Delivery & Performance Review; Vol 1, No 3 (2012); 66-83 2310-2152 2310-2195
 
Language eng
 
Relation https://apsdpr.org/index.php/apsdpr/article/view/36/35
 
Coverage — — —
Rights Copyright (c) 2012 K. Sebedi https://creativecommons.org/licenses/by/4.0