The influence of a 360-degree performance appraisal on labour productivity in an automotive manufacturing organisation
South African Journal of Economic and Management Sciences
| Field | Value | |
| Title | The influence of a 360-degree performance appraisal on labour productivity in an automotive manufacturing organisation | |
| Creator | Zondo, Robert W.D. | |
| Description | Background: South Africa’s (SAs) decline in labour productivity in the manufacturing sector is a cause for concern. The sector turns to employees for innovative productivity improvement initiatives. Employees need to know what activities they are currently performing that need to improve. This is where a 360-degree performance appraisal system plays a growing role. The 360-degree performance appraisal is a valuable tool that provides an opportunity for employees to work together to identify strengths and areas that need improvement. Aim: This study investigates the influence of a 360-degree performance appraisal system for the improvement of labour productivity in the automotive parts manufacturing sector in SA. Settings: The study investigated the production and related experiences of an automotive parts manufacturing company that has adopted a 360-degree strategy. The company operates in the eThekwini district Municipality in KwaZulu-Natal. It assessed if 360-degree performance appraisal is responsible for the company’s labour productivity improvements. Methods: The investigation was achieved by collecting pre- and post-360-degree quarterly data for spoilage, absenteeism, capital investment and labour productivity. Results: The 360-degree performance appraisal has no influence on labour productivity improvement. However, past capital investment plays a significant role in labour productivity increase. Results also showed a relationship between spoilage rate and labour productivity improvement. Conclusion: In order to maximise performance, a comprehensive performance policy must be developed, which aligns employee appraisal to performance. The study uncovered the strengths and weaknesses of a 360-degree performance appraisal system for labour productivity improvement in SA. | |
| Publisher | AOSIS Publishing | |
| Date | 2018-07-30 | |
| Identifier | 10.4102/sajems.v21i1.2046 | |
| Source | South African Journal of Economic and Management Sciences; Vol 21, No 1 (2018); 7 pages 2222-3436 1015-8812 | |
| Language | eng | |
| Relation |
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:
https://sajems.org/index.php/sajems/article/view/2046/1504
https://sajems.org/index.php/sajems/article/view/2046/1503
https://sajems.org/index.php/sajems/article/view/2046/1505
https://sajems.org/index.php/sajems/article/view/2046/1359
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