Enhancing knowledge retention in higher education: A case of the University of Zambia

South African Journal of Information Management

 
 
Field Value
 
Title Enhancing knowledge retention in higher education: A case of the University of Zambia
 
Creator Wamundila, Sitali Ngulube, Patrick
 
Subject Social Sciences; Information Science Higher education; knowledge management; knowledge retention; knowledge management policy
Description The purpose of this study was to investigate how knowledge retention may be enhanced at the University of Zambia (UNZA). A quantitative case study design employing a triangulation of data collection methods was used. Data were collected using interviews and questionnaires. Purposive sampling was used to determine participants for the interviews whilst stratified random sampling was employed to select the respondents for the questionnaire. The quantitative and qualitative data that was analysed using SPSS® indicates that UNZA lacked certain knowledge retention practices that might enable it to retain operational relevant knowledge. In view of the findings, the study recommends the adoption of a knowledge retention framework that could be embedded in UNZA’s knowledge management policy.
 
Publisher AOSIS
 
Contributor
Date 2011-08-01
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — Case study
Format text/html application/epub+zip text/xml application/pdf
Identifier 10.4102/sajim.v13i1.439
 
Source SA Journal of Information Management; Vol 13, No 1 (2011); 9 pages 1560-683X 2078-1865
 
Language eng
 
Relation
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:

https://sajim.co.za/index.php/sajim/article/view/439/476 https://sajim.co.za/index.php/sajim/article/view/439/478 https://sajim.co.za/index.php/sajim/article/view/439/477 https://sajim.co.za/index.php/sajim/article/view/439/475 https://sajim.co.za/index.php/sajim/article/downloadSuppFile/439/205
 
Coverage — — —
Rights Copyright (c) 2011 Sitali Wamundila, Patrick Ngulube https://creativecommons.org/licenses/by/4.0
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