The relationship between emotional intelligence and stress management

SA Journal of Industrial Psychology

 
 
Field Value
 
Title The relationship between emotional intelligence and stress management
 
Creator Ramesar, Saras Koortzen, Pieter Oosthuizen, Rudolf M.
 
Subject Organisational behaviour emotional competence; social intelligence; stress management skills; Occupational Personality Questionnaire (OPQ32i); Emotional Quotient Inventory (EQ-i)
Description Regardless of where one lives in the world, one cannot escape three defi ning forces of our time: globalisation, the information revolution and the speed of change (Cascio, 2001). To ensure continued organisational performance and to maintain the competitive advantage, organisations must therefore constantly implement changes in strategy, structure, process and culture (Higgs, 2002; Langley, 2000). Goleman (1998) proposes a solution of self-awareness as a key skill in handling stress, thereby indicating that a lack of emotional intelligence in such an unstable environment means possible failure that can impact on everyone’s future. The general aim of this research was to determine whether there is a relationship between emotional intelligence and stress management in a group of managers. This was done through a quantitative study of the relationship between stress management and emotional intelligence. These constructs were operationalised by means of a combination of scales present in the Feelings and Emotions domain of the Occupational Personality Questionnaire (OPQ32i) and the Emotional Quotient Inventory (Bar-On EQ-i). The correlation and regression results seem to indicate that stress management (the ability to cope with stress) is a component of emotional intelligence, while stress can be either an input or an outflow of emotional intelligence or the lack thereof.
 
Publisher AOSIS
 
Contributor
Date 2009-05-05
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — [Occupational Personality Questionnaire (OPQ 32i) and the Emotional Quotient Inventory (Bar-On EQ-i)] that are capable of measuring the related factors.
Format application/pdf
Identifier 10.4102/sajip.v35i1.443
 
Source SA Journal of Industrial Psychology; Vol 35, No 1 (2009); 10 pages 2071-0763 0258-5200
 
Language eng
 
Relation
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:

https://sajip.co.za/index.php/sajip/article/view/443/835
 
Coverage South Africa 2005 A list of 105 employees who were considered for managerial positions was obtained from the personnel department in a South African financial institution
Rights Copyright (c) 2009 Saras Ramesar, Pieter Koortzen, Rudolf M. Oosthuizen https://creativecommons.org/licenses/by/4.0
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