The effect of an emotional intelligence development programme on accountants

SA Journal of Human Resource Management

 
 
Field Value
 
Title The effect of an emotional intelligence development programme on accountants
 
Creator Jonker, Cara S.
 
Subject Human Resources, emotional intelligence training, intervention research,organisational behaviour emotions; accountants; training; human resources; qualitative
Description The  objective  of  this  research was to compile and  evaluate  a development programme  aimed at emotional  intelligence (EI)  in the accounting profession. A two-group design (pre- and post-test) was used. An accidental  sample  (experimental and control group) was taken from future employees within a financial management environment. The  BarOn-EQ-i was administered and further data were gathered qualitatively by means of diary entries. The results showed an improvement in total EI level. The specific areas of EI that were developed due to the programme included the following subscales: interpersonal, adaptability and general mood. The specific EI factors that showed improvement included self-regard, self-actualisation, interpersonal relations, reality testing, problem solving, flexibility, stress tolerance and optimism.
 
Publisher AOSIS
 
Contributor North-West University, Sipsma and Accociates
Date 2009-09-11
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — Quantitative, Emotional intelligence measurement, qualitative, diary inscriptions
Format application/pdf
Identifier 10.4102/sajhrm.v7i1.180
 
Source SA Journal of Human Resource Management; Vol 7, No 1 (2009); 9 pages 2071-078X 1683-7584
 
Language eng
 
Relation
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:

https://sajhrm.co.za/index.php/sajhrm/article/view/180/197
 
Coverage South Africa Gauteng — 18-22, Male and Female, White, Black, Coloured and Indian
Rights Copyright (c) 2009 Cara S. Jonker https://creativecommons.org/licenses/by/4.0
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