The role of electronic human resource management in diverse workforce efficiency
SA Journal of Human Resource Management
| Field | Value | |
| Title | The role of electronic human resource management in diverse workforce efficiency | |
| Creator | Blom, Tonja du Plessis, Yvonne Kazeroony, Hamid | |
| Description | Orientation: Diversity management, focusing on developing and appreciating diverse ideas and building relations among diverse employees, and new electronic human resource management (e-HRM) approaches to employees, often leave employees feeling disrespected and indignant. Thus, instead of human resource practitioners, harnessing the strategic role of e-HRM towards value creation for people and organisation, e-HRM has taken a dehumanising turn.Research purpose: This research questioned how technological changes affecting e-HRM could optimise and enable diversity.Motivation for the study: Current literature does not adequately address this e-HRM dilemma impacting on HRM.Research approach/design and method: A qualitative exploratory case study was used to determine how and to what extent the application of e-HRM technology implementation impacted on diversity management. The human niche and ecological model theories help explain the nature of employees’ interactional relationships and coping mechanisms when intervening factors such as e-HRM are introduced respectively.Main findings: The research revealed disconnectedness between e-HRM, individuals and groups, affecting efficiency. Further research is required to improve humanistic approaches for e-HRM implementations.Practical/managerial implications: Application of human niche theory may guide a more participative approach from the onset. Leaders and managers who follow a pure transactional approach may fuel employee isolationism and hamper diversity management through technology in e-HRM.Contribution/value-add: Our findings provide insight into the unintended consequences of diversity. We indicated how e-HRM systems can lead to relational breakdown in a developing country context. Technology should be integrated in managing diversity, and not just focused on operational efficiencies. | |
| Publisher | AOSIS | |
| Date | 2019-09-30 | |
| Identifier | 10.4102/sajhrm.v17i0.1118 | |
| Source | SA Journal of Human Resource Management; Vol 17 (2019); 12 pages 2071-078X 1683-7584 | |
| Language | eng | |
| Relation |
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:
https://sajhrm.co.za/index.php/sajhrm/article/view/1118/1803
https://sajhrm.co.za/index.php/sajhrm/article/view/1118/1802
https://sajhrm.co.za/index.php/sajhrm/article/view/1118/1804
https://sajhrm.co.za/index.php/sajhrm/article/view/1118/1801
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