The validity of world class business criteria across developed and developing countries
SA Journal of Human Resource Management
| Field | Value | |
| Title | The validity of world class business criteria across developed and developing countries | |
| Creator | Parker, Andre J. Veldsman, Theo H. | |
| Description | Orientation: World class implies being able to respond effectively to the prevailing business challenges in a manner that surpasses competitors and to compete effectively in the global economy.Research purpose: To assess the validity of the general assumption in the literature that world class criteria are equally applicable worldwide.Motivation for research: The possibility exists that developing countries require an adjusted mix of world class criteria and practices to become globally competitive.Research design, approach and method: A quantitative field survey research approach was adopted. A web-enabled questionnaire was designed, covering 35 world class practices grouped under 7 world class criteria. A cross-section of the senior management from 14 developing and 20 developed country’s organisations partook in the study.Main findings: It was empirically confirmed that the majority of world class practices posited in the literature are used by participating organisations; that world class criteria do not apply equally across developed and developing countries; and that more important than country location, is the deliberate choice by an organisation’s leadership to become world class. An empirically based model of ascending to world class was proposed.Practical/managerial implications: Regardless of country location, the leadership of an organisation can make their organisation world class by applying the proposed world class model.Contribution/value add: A reliable web enabled instrument was designed that can be used to assess an organisation’s world class standing; the assumption that world class criteria are equally valid across developing and developed countries was proven partially incorrect; since becoming or being world class is also a leadership choice regardless of location. | |
| Publisher | AOSIS | |
| Date | 2010-11-11 | |
| Identifier | 10.4102/sajhrm.v8i1.255 | |
| Source | SA Journal of Human Resource Management; Vol 8, No 1 (2010); 17 pages 2071-078X 1683-7584 | |
| Language | eng | |
| Relation |
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