Retention factors in relation to organisational commitment in medical and information technology services

SA Journal of Human Resource Management

Field Value
Title Retention factors in relation to organisational commitment in medical and information technology services
Creator van Dyk, Jeannette Coetzee, Melinde
Subject organisational behaviour; career development affective commitment; career development; continuance commitment; normative commitment; retention factors
Description Orientation: Retaining staff with scarce and critical skills in the medical and information technology (IT) industry has become a top priority because of skills shortages.Research purpose: The objectives of the study were to investigate empirically: (1) the relationship between employees’ satisfaction with organisational retention factors (measured by the Retention Factors Scale) and their organisational commitment (measured by the Organisational Commitment Questionnaire) and (2) whether gender, age, race and tenure groups differ significantly in terms of these variables.Motivation for the study: Medical and information technology professionals have specialised and hard to replace skills. They also have strong tendencies to leave their organisations and countries. Understanding the retention factors that will increase their organisational commitment may benefit the organisations who want to retain their valuable talent.Research design, approach and method: The researchers used a cross-sectional survey design to collect data from a purposive sample of 206 staff members who had scarce skills in a South African medical and information technology services company. Correlational and inferential statistics were computed to achieve the objectives.Main findings: The results showed that the participants’ satisfaction with retention factors has a significant relationship with their organisational commitment and that the biographical groups differ significantly in terms of the variables.Practical/managerial implications: The measured retention factors were all associated with human resource management practices that influence employees’ intentions to leave.Contribution/value-add: The results are important to managers who are interested in retaining staff who have scarce skills and provide valuable pointers for designing effective retention strategies.
Publisher AOSIS
Contributor N/A
Date 2012-07-18
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — Quantitative survey
Format text/html application/epub+zip text/xml application/pdf
Identifier 10.4102/sajhrm.v10i2.433
Source SA Journal of Human Resource Management; Vol 10, No 2 (2012); 11 pages 2071-078X 1683-7584
Language eng
Coverage GAUTENG, SA 21st century world of work females, whites and blacks, age group: 30-48 years
Rights Copyright (c) 2012 Jeannette van Dyk, Melinde Coetzee