Exploring trust relationships during times of change
SA Journal of Human Resource Management
| Field | Value | |
| Title | Exploring trust relationships during times of change | |
| Creator | Von der Ohe, Hartmut Martins, Nico | |
| Description | Orientation: In the current economic climate and the resulting fast-changing global business and political environment, trust among different role players in organisations has become critical for survival.Research purpose: The objective of this study was to explore the impact of different variables such as demographics on trust relationships in South African organisations.Motivation for the study: Anecdotal evidence and preliminary data collected for a national trust indicator seemed to suggest a shift in trust levels in organisations.Research design: A trust questionnaire was administered to a convenience sample of 307 respondents in all economic sectors. Parametric and nonparametric analyses were used to determine significant differences among economic sectors, job levels and sample periods.Main findings: No significant differences were found for job levels or the different sample periods. However, significant differences were found for the economic sectors and, specifically, between government participants and other sectors for the dimensions of change, team management, organisational trust, information sharing and credibility.Practical implications: In times of change, leadership in organisations need to be aware of the impact on trust levels. It is therefore important that leaders in government focus more on trust-enhancing behaviours needed to repair mistrust in organisations.Contribution: Although the effect of time on trust levels is inconclusive, the clearly differing levels of trust in various economic sectors point to the importance of appropriate and fitting approaches to building trust and not a ‘one-size-fits-all’ attitude. | |
| Publisher | AOSIS | |
| Date | 2010-10-26 | |
| Identifier | 10.4102/sajhrm.v8i1.256 | |
| Source | SA Journal of Human Resource Management; Vol 8, No 1 (2010); 9 pages 2071-078X 1683-7584 | |
| Language | eng | |
| Relation |
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https://sajhrm.co.za/index.php/sajhrm/article/view/256/261
https://sajhrm.co.za/index.php/sajhrm/article/view/256/262
https://sajhrm.co.za/index.php/sajhrm/article/view/256/238
https://sajhrm.co.za/index.php/sajhrm/article/downloadSuppFile/256/361
https://sajhrm.co.za/index.php/sajhrm/article/downloadSuppFile/256/362
https://sajhrm.co.za/index.php/sajhrm/article/downloadSuppFile/256/363
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https://sajhrm.co.za/index.php/sajhrm/article/downloadSuppFile/256/365
https://sajhrm.co.za/index.php/sajhrm/article/downloadSuppFile/256/366
https://sajhrm.co.za/index.php/sajhrm/article/downloadSuppFile/256/367
https://sajhrm.co.za/index.php/sajhrm/article/downloadSuppFile/256/368
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