Human performance variation analysis: A process for human performance problem solving
SA Journal of Human Resource Management
| Field | Value | |
| Title | Human performance variation analysis: A process for human performance problem solving | |
| Creator | Rademeyer, Anerie du Plessis, Yvonne Kepner, Charles H. | |
| Description | Problem-solving ability is a much sought-after trait in executives, especially if it includes the ability to solve human performance problems. This paper proposes a systematic root cause analysis process that effectively and consistently uncovers the root causes of human performance problems and controls the causes in a way that prevents the problems from recurring. Applying action research the study brings into being a Human Performance Variation Analysis (HPVA) process, which consists of three phases: (1) performance variation assessment, (2) performance variation analysis, and (3) performance variation resolution. The HPVA provides much-needed capability in solving human performance problems in organisations. | |
| Publisher | AOSIS | |
| Date | 2009-05-29 | |
| Identifier | 10.4102/sajhrm.v7i1.174 | |
| Source | SA Journal of Human Resource Management; Vol 7, No 1 (2009); 9 pages 2071-078X 1683-7584 | |
| Language | eng | |
| Relation |
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:
https://sajhrm.co.za/index.php/sajhrm/article/view/174/173
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